Cancellation Policies:
Reservation cancellations have a significant impact on our small family owned business.
Individual room reservations may be cancelled up until 7 days before check-in, but we do have a $50 service fee for each room canceled. Room reservations are not cancellable 7 days or less before check-in but we will do our best to resell your room. If we are able to resell your room, then we will refund the cost of your room, less the $100 deposit taken upon booking.
Please note that cancellations are only valid upon receipt of a cancellation confirmation email.
No shows are responsible for the full reservation amount, and we cannot offer refunds or adjust your bill for early departures.
Reservations of three or more rooms and reservations for special events are subject to additional cancellation restrictions. In particular, reservations of three rooms may only be cancelled or changed up until 14 days before check-in, subject to the $50 service fee for any room cancelled. Bookings of the entire Inn and wedding reservations may only be cancelled up until 30 days before check-in, subject again to the $50 cancellation fee for each room reserved. Please book larger groups by calling us directly.
Other Policies:
Payment Terms
All rooms must be fully paid for before the guest checks in. We accept Visa, Mastercard, Discover, and American Express. We do not accept cash or checks.
Damages and Missing Items
Guests staying at the Chesapeake Inn are responsible for treating our accommodations and everything in them with respect. Guests will be charged damage fees for broken, damaged and/or missing items in their rooms or on the property, whether caused by deliberate, negligent or reckless acts of the guest or any person in the guest’s party. In addition, damage fees will be charged for excessive cleaning necessary due to negligence or mistreatment of property.
Similarly, although we do not charge a pet fee for our four legged guests, a minimum charge of $100 will be imposed for any pet damage, including but not limited to accidents in the room. Charges may be applied to the credit card on file up to 30 days after checkout.
Damage and cleaning fees will be charged to the credit card and/or debit card used for the stay. Should the damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Inn property during your stay, including but not limited to all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation etc.
Smoking
Smoking is prohibited in all rooms. If anyone smokes in a guest room, a $500 smoking fee will be charged to the credit card or debit card used for the stay.
Pets
We love and welcome four legged guests with beds, snacks and water bowls. We do ask that all pets be vaccinated, and respectful of the Inn and other guests. We ask that guests leash their dogs, respect our other guests who may not be dog lovers, and use the two pet relief stations on the property to clean up. We also ask that our guests take care to understand their own pets – if your dog cries or barks when left alone, please plan to keep them with you. If a dog left in a guest room cries and disturbs neighbors, we reserve the right to remove the dog to protect the experience of the Inn’s other guests and will impose a caretaking fee of $100. We do ask that dogs be crated when guests are not in the room with them to prevent damage to the room. We understand that sometimes pets have accidents, but we do charge at least a $100 damage fee when a four legged guest has an accident or damages a room or public space. We reserve the right to increase that fee for more significant damage.